All orders are shipped via courier companies, we don't deliver to any PO boxes. Shipping is free for orders at $80 or more for Sydney, Melbourne & Brisbane Metropolitan Area customers. If you live outside the three cities' metropolitan areas, you may also be eligible for free delivery to certain areas if your order is over $149, please use the shipping fee calculator on our site.
Shipping fees for other areas will be payable according to the shipping weight calculated by our system.
Best Nappies will ship in-stock goods within 1-3 working days after the payment for the order has been received. Please be aware that Internet Banking payments may take up to 1-2 working day to be cleared. You will be contacted by us if there is any reason why your goods cannot be shipped out from our warehouse within the above time frames.
Best Nappies does not ship to international destinations.
Please allow 1-3 business days for your order to arrive. If you live in WA or a remote area from Sydney/Melbourne/Brisbane , please allow up to 10 business days for delivery. Contact us for assistance if you do not receive your delivery within these time frames.
PLEASE BE AWARE THAT DELIVERY TIME MAY BE LONGER IN DECEMBER DUE TO THE CHRISTMAS RUSH.
(Couriers have many more deliveries than usual).
If you are not home when your order is delivered for the first time, the courier driver will most likely leave a calling card in your mailbox. You can call the courier company to set up a time for their second delivery.
If you happen to be unavailable again for their 2nd delivery, you will have to pick up your order from their depot or contact us to pay a fee for a re-delivery.